Centerville Software Solutions Team

The strategists, the builders, the problem solvers.

Centerville Team SSD Software, we are an experienced SSD software team for law firms, combining deep industry knowledge with technical precision and hands‑on operational expertise. We don’t just implement software—we embed ourselves in your workflows, understand your practice, and deliver solutions that move your firm forward.

Meet the Centerville Pro Team

Centerville Team SSD Software is dedicated to getting people the benefits they've earned
Lana Taylor, Executive Director of CRM Solutions and Client Success at Centerville One

Lana Taylor

Executive Director of CRM Solutions & Client Success

Lana Taylor serves as Executive Director of CRM Solutions & Client Success at Centerville One, where she leads client engagement strategy and CRM solution delivery for law firms nationwide. She ensures every client interaction reflects Centerville One’s commitment to responsiveness, clarity, and long-term partnership.


Lana oversees the company’s CRM solutions ecosystem, aligning technology, data insights, and client-facing teams to help law firms strengthen relationships, improve visibility, and drive measurable growth. By positioning CRM as a strategic growth engine, not just a database, she helps firms optimize their client lifecycle from intake to retention.


Known for her relationship-driven leadership and operational precision, Lana builds scalable systems that enhance accountability, elevate service experiences, and empower legal teams to work smarter and more efficiently.

Professional headshot of Phil, Centerville One Chief Technology team leader.

Philip Jones

Chief Technology Officer (CTO)

Philip Jones serves as Chief Technology Officer at Centerville One, where he leads the company’s technology strategy, infrastructure, and product innovation initiatives. He ensures that every solution delivered to law firms is secure, scalable, and built for long-term performance.


He owns the development and optimization of Centerville One’s technology ecosystem, aligning engineering strategy with client needs to enhance efficiency, data security, and system reliability. By combining forward-thinking innovation with disciplined execution, he ensures the company’s platform remains a competitive advantage for the firms it serves.


Philip’s proactive leadership and solutions-oriented mindset, Philip is committed to building resilient, high-performance systems that protect client data, streamline operations, and support sustainable growth for legal organizations.

Professional headshot of James from the Centerville Pro team.

James Tritt

Sr. Digital Brand Designer

Sr. Digital Designer at Centerville One, where he plays a key role in shaping the visual identity and brand presence of Centerville Pro CRM’s legal-tech platform. With a focus on thoughtful design and consistent execution, James helps ensure that every external-facing asset, from the website to marketing materials, reflects the professionalism and trust that SSD law firms expect from a platform built for them. 

His work sits at the intersection of creativity and strategy, translating CV1’s mission into compelling visuals that resonate with the legal and SaaS space.

Jake Nguyen a Senior Customer Success Manager for Centerville Software Solution CV1

Jake Nguyen

Senior Customer Success Manager
Jake Nguyen serves as Senior Customer Success Manager at Centerville One, where he leads customer engagement and client success initiatives for law firms nationwide. He ensures every client interaction reflects Centerville One’s commitment to responsiveness, clarity, and long-term partnership. 
 
Jake oversees the implementation and support ecosystem, aligning technology and client needs to help law firms maximize their platform value. By positioning customer success as a strategic partnership, he helps firms optimize their daily workflows and improve operational efficiency. 
 
This proactive leadership and solutions-oriented mindset help build strong, high-performance relationships that streamline operations and support sustainable growth for legal organizations.

Software Products

Legal CRM (CV1)

Salesforce-native case management built for SSD law firms. Intake to resolution - all in one organized, intuitive platform

Centerville Mergelex

Smart document assembly with clause logic, multi-object support, and legal-grade formatting.

Centerville SignumOne

One signature, full coverage—apply a client’s signature across required fields automatically.​

Centerville LedgerIQ​

Salesforce-native accounting with legal-grade accuracy—trust, expenses, billing, and revenue.

Centerville SMS Plus

Send templated, automated SMS from Salesforce records to keep clients informed and engaged.​

Centerville Formata

Build branded, fillable forms that capture structured data and sync it directly into Salesforce.​

Excited to work together on your next project?​

Schedule a free consultation with our team and let’s make things happen!

A hand holding a pen over a printed document on a desk.